Need PECO bill assistance? If you’re having trouble fully understanding the charges, usage details or account information on your PECO energy bill, you’re not alone. This guide walks you through each page of your bill, so you can gain greater visibility into your energy usage, better understand your charges and feel more confident managing your account.
Here’s what you’ll find on each page of your PECO bill and how to use that information to make informed energy decisions.
PECO Bill Assistance: Page One Overview
Account Information and Payment Summary
The first page of your PECO bill provides a simplified overview of your account information, charges and payments, presented in that order from top to bottom. On the right-hand side, you will find a breakdown of your total amount due, any past payments or overdue balances and your payment due date.
Understanding Electric Delivery and Supply Charges
On the left-hand side, your charges are divided into two categories: PECO Electric Delivery and Electric Supply. PECO Electric Delivery reflects the cost of the infrastructure and services required to deliver electricity and/or natural gas to your home or business. Electric Supply represents the cost of the electricity or natural gas your home used.
Page Two: Meter Details and Charges
Meter Information
Meter Information
At the top of page two, you will find a detailed breakdown of your meter information. This section includes your meter number(s) and indicates whether your bill is based on an actual meter reading or an estimate.
The difference section outlines the change between your previous and present meter readings. Certain meters, such as those at commercial properties, measure usage in a different manner and may include a multiplier amount on the bill.
Usage and Charges
Below the meter information is a detailed breakdown of your PECO electric delivery and supply charges, based on your usage. The chart on this page illustrates your monthly energy usage over the past year, helping you better anticipate your next bill. If you have solar generation at your home or are on budget billing, those billing details will also be listed on this page.
Shopping Information and Message Center
On the right-hand side, you will find two key information boxes: Shopping Information and the Message Center. These sections provide important details if you are using a third-party energy supplier, interested in switching suppliers or comparing energy plans.
Understanding Third-Party Supplier Information
If you purchase electricity from a third-party energy supplier, their company-specific information and rates will be listed on your PECO bill. Reviewing this section can help you better understand the costs associated with your electricity usage and how they affect your monthly bill.
To evaluate your options, you can compare your current supplier’s rate with PECO’s price to compare, allowing you to understand the potential differences between PECO’s service and a third-party energy supplier.
If you need additional PECO bill assistance, we encourage you to take advantage of PECO’s available resources, including sample bills and billing support, to help you understand your energy charges and make informed energy decisions.
Need additional PECO bill assistance? CleanSky’s online Customer Care portal is here to answer your frequently asked questions and provide support along the way. Prefer to talk with someone directly? You can also call 888-355-6205 for personalized assistance with your PECO bill.
