Welcome to the New MyAccount Portal!

The MyAccount Portal is your secure, easy-to-use space for managing your CleanSky Energy account. Here, you can view and manage information regarding your energy service, billing, and AutoPay, all in one place.

Any customer with an active CleanSky Energy account can access and manage their account through the portal.

Starting June 22, 2026, the new MyAccount portal will be available. For your security, you’ll need to register before signing in for the first time. To complete registration, you’ll need your CleanSky Energy account number (found on your invoice), the email address on file for your account, and your billing ZIP code. If you’re unsure which email address is on file, please contact Customer Care. Simply click “Register Now” on the login page, create your Login ID and password, and you’re all set! The process takes about 2–3 minutes.

If you have changed your email address, use the email address on file for your account when registering. If you’re unsure which email address is on file, we’re here to help. Please contact Customer Care by calling 1-888-733-5557 Monday-Friday from 7:00AM-6:00PM CST or Saturday from 9:00AM-1:00PM CST.

Your account number can be found on your customer invoice. You can also retrieve your account number here

No, you’re all set! Your AutoPay enrollment transfers automatically to the new portal, so there’s nothing you need to do. The only reason you’d need to update it is if you’d like to change your payment method.

If you log in and only see one account, don’t worry. Give our Customer Care team a call, and we’ll get all of your accounts linked under one portal for you.

No. Everything from your legacy MyAccount portal moves with you to the new one: your name, service address, contact information, saved payment methods, AutoPay enrollment, paperless billing preferences, billing history, and payment history. It’s all there waiting for you.

No, your energy service will continue without interruption. You do not need to re-enroll or re-enter payment information.

The legacy portal will be retired on June 22, 2026. After that date, simply visit MyAccount and register to continue accessing your account online. Your service will not be affected by this change.

Our Customer Care team is here to help! For Texas residents, please contact us Monday-Friday from 7:00AM-6:00PM CT or Saturday from 9:00AM-1:00PM CT by calling 1-888-733-5557. For non-Texas residents, please contact us Monday–Friday from 8:00AM–7:00PM ET or Saturday from 10:00AM-2:00PM ET by calling 1-888-355-6205 or emailing CustomerCare@CleanSkyEnergy.com. Hours may vary by holiday.